Change Healthcare Cyberattack: What Patients Should Know
“March 25, 2024 -- Last month’s cyberattack on a major health claims processor that handles transactions involving 1 in 3 U.S. patient records is still impacting patients and may have lasting effects on doctors, pharmacies, laboratories, and other health organizations.
Three major issues now face consumers, according to Ehrenfeld and Jillanne Schulte Wall, JD, senior director of health and regulatory policy for ASHP, the American Society of Health-System Pharmacists:
Potential leakage of protected, sensitive patient data
Ongoing difficulties getting prescriptions or health care requiring prior authorizations
Long-term financial impact on doctors and practices, which could lead to doctors leaving practices or practices closing, affecting patient access to care.”
Information taken from WebMD article: Change HealthCare Cyberattack: What Consumers Should Know (webmd.com)
What we want our patients to know. The Change Health platform provided doctors, pharmacies, laboratories, and other health organizations with the ability to electronically submit and receive data. We regret until this is resolved, test results will not be available on the patient portal. Should you need assistance to obtain information from your record, please contact us. We are fortunate that we did not have the extreme impact that many other providers are experiencing. Please know that we have taken every measure possible to continue to provide the needs of our patients.
PLEASE KEEP IN MIND
The safety of all our patients and staff remains our primary concern. if you are experiencing symptoms of fever, cough, shortness of breath, fatigue, muscle/body ache, headache, loss of taste or smell, sore throat, congestion, nausea, vomiting or diarrhea -or- if you have been tested for/exposed to someone that has tested positive for the Flu or Covid 19, Please call our office prior to your visit
CONTACT INFORMATION
Phone (731) 300-0227
Fax (731) 300-2059
86 Stonebridge Boulevard, Jackson, TN 38305
PHONE HOURS
7:30 AM-3:00 PM
7:30 AM-2:00 PM Fridays
Note that refills and sample requests will follow phone hours.
appointment times available
Monday 7:30-3:30
Tuesday 7:30-3:30
Wednesday 7:30-3:30
Thursday 7:30-3:30
Friday 7:30-3:30
OUR MOTTO
“With all our hearts, caring for yours”
About Us
Dr. Kandarp B. Patel began serving the West Tennessee area in 1999, and established his own practice in 2011. At Core Heart and Medical Center, he offers comprehensive clinical evaluation that is augmented by advanced diagnostic services, management
of ongoing patient care, referral and coordination of treatment with the most sophisticated medical facilities and providers both in and outside of West Tennessee.
Vision Statement
The vision of Dr. Kandarp B. Patel and the staff of Core Heart and Medical Center is to be dedicated in providing our patients with the utmost in comprehensive management of complex cardiovascular disease and contributing factors. Our desire is to empower our patients through providing wide-ranging patient education and choices that allow for personal control of their own well-being and fulfillment of their planned treatment goals. Our aim is to partner with our patient, caregivers and other providers to ensure improved outcomes and enhanced quality of life.
Mission Statement
The patient is the most important visitor on our premises. They are not dependent on us, we are dependent on them. They are not an interruption on our work, they are the purpose of it. They are not outsiders on our business, they are a part of it. We are not doing them a favor by serving them, they are doing us a favor by giving them an opportunity to do so.